Product Warranty - Bags

We believe in the quality of our gear as much as we believe in your sense of adventure. If your gear doesn’t meet your high standards, neither does it meet ours. We’ll make it right, so you can focus on the journey ahead.

Warranty Duration: 

1 Year International Warranty

Reach out to our legendary customer service team at help@furjaden.com with your gear’s details and a description of the issue. We’ll guide you through the process with a smile and make sure you’re back on track for your next adventure!

Our warranty doesn’t cover wear and tear from epic adventures (like the time you dragged your backpack across the airport floor!) or damage from external mishaps (like that unfortunate run-in with a tree branch). But don’t worry, we can still help you out with repair services at a friendly cost.